This statement regarding the privacy of the personally identifiable information you provide online to e7gezly
covers six key areas: (A) Background, (B) Information We Collect, (C) Use and Disclosure of Information, (D) Safety of Information, (E) Access to and Modifying your Information, and (F) Contact Us.
Capitalized terms (other than section headings) are defined in the Terms and Conditions
this document as “we” or “e7gezly”.
e7gezly collects your personal data in our database at the moment you finish your registration in order to buy a ticket. e7gezly will process your personal data on behalf of its customers, the Merchants, by offering them the possibility to download the personal data via their e7gezly backoffice account from the database. Your personal data will only be made available by e7gezly to the Merchant organizing the event for which you bought a ticket.
Consequently, e7gezly can be regarded as a data “processor” for this processing and the Merchant will act as the “controller”
Merchant for information on the way the Merchant will process your personal data. Whilst e7gezly takes the privacy of your data very seriously, and has taken steps to ensure that Merchant will do likewise.
e7gezly is not responsible for the compliance or otherwise by any of its Merchants with applicable privacy laws in respect of your personal data.
e7gezly does not use the personal data obtained via a user account for making our own service faster and
easier, but only in order to comply with the instructions/wishes of our Merchants.
B. The Information We Collect
To fully process a financial transaction via the e7gezly System, we will ask you for the following personal
information: name, surname, address, zip code, city and country, email address, telephone number and date of birth.
We need to collect this data for the following reasons: in order to correspond with you about the status of your transaction, to send you the tickets you requested, to get in touch with you in the event there is a problem with your order or with the event (not in any other case) and to determine whether the purchasing person is old enough to be allowed to purchase tickets and/or go to the event.
At the request some of our Merchants (customers), we may ask you for more personal information or preferences to the extent required by them to complete your procedures.
Our use of “Cookies”
“Cookies” are small files of data that you have on your computer and allow us to recognize you when you return to our site using the same computer and browser. Cookies enable us to collect information about the use of our
services and to improve and adapt our service to the needs of our visitors.
C. Use and Disclosure of Information
We collect, store and process your personal information on our own servers. We use the
information we collect about you in order to (a) provide our services and process your transactions, (b) to provide customer service, and (c) to improve our services on behalf of the Merchant. We only give our employees who need the information to offer our service to you.
Disclosure to third parties
e7gezly will not share your personal data with third parties, except to:
Payment Service Providers
● Bosta Delivery
As described below and as described in the following limited circumstances. These third parties are limited by law or by contract from using the information for secondary purposes other than for which the information is shared. e7gezly is entitled to share your personal information with the Merchants which have a User Agreement with e7gezly. The Merchant organizing an Event for which you buy a ticket via e7gezly has access to your information in order to deliver the purchased service ( i.e.
access to the event). However this information may only be used as described in the General Terms and Conditions of e7gezly, which form part of the agreement between us pursuant to your acceptance of the same as part of your registration with us.
In addition to the above, e7gezly will only share your personal data in accordance with applicable Egypt law and if you have agreed to our Terms & conditions. This includes disclosures on the following basis:
a) we may disclose your personal information to appropriate third parties, who we believe in good faith are investigating fraud or other illegal activity, or to conduct investigations into violations of our User Agreement.
This occurs in situations, including but not limited to, for the purposes of criminal proceedings, investigations by credit card companies or the police for payment fraud to prevent terrorism or for the enforcement of intellectual property rights.
b) we may provide information in response to an order of a court-appointed curator or other comparable legal process, including any summons from private parties in a civil procedure.
c) we may disclose information to your agent or legal representative .
d) we may share aggregated (but not individual) statistical data with our business partners or for public relations purposes (for example publication that a percentage of our Merchants (customers) makes use of a certain payment method).
e) as with any other business, it is possible that e7gezly could merge with or be acquired by another company in the future. If such an acquisition occurs, subject to applicable law, the successor company would have access to the information maintained by getting e7gezly, including personal data, but the acquiring company will continue
f) we may share your information with our parent company, subsidiaries and joint ventures for the coordination of the services we provide to you for training purposes, to enforce our terms and conditions and promote confidence, safety and security.
g) to offer to our Merchants (customers) our service, we may share your transaction status information and transaction identifiers with the Merchants you pay. We do not share bank details or credit card information.
h) to offer our service to our Merchants we share your personally identifiable information with our Merchants.
Both the required information and the additional information. We do not share bank details or credit card information.
D. Information Security
e7gezly is committed to processing your personal information in accordance with high standards of information security. As noted above we restrict access to your personal information to employees who need the information to offer our service to you and we maintain physical, electronic and procedural safeguards that comply with the Egyptian laws and regulations to guard your personal information. We regularly test our security systems,
including but not limited to, our security standard PCI DSS (Payment Card Industry Data Security Standard).
All transactions of personal information, both for you and for others, happen via secure channels (SSL protocols).
We urge you to check the authenticity of the certificates to ensure safety of the connection to our servers.
E. Access to and Modifying your Information
You can evaluate the personal information that you provide to us yourself and apply any desired change on your information, or to the settings of your e7gezly account at any time by Sending a request to [email protected]
If you wish to know what e7gezly has collected about you or you wish to change data that you cannot change
yourself in your account, you can send and email to [email protected] e7gezly will provide you with the information.
F. Contact Us
E-Mail: [email protected]